As bloggers, you and I will always be inclined to deal with negative people online. It might come in the form of comments on your blog, an Email, a post on another blog, or a conversation on instant messenger. Obviously, you could reply with an equally nasty comment, post, Email, or anything else you find suitable. You might decide not to go down to the their level and delete the comment or Email, block them on instant messenger, or just ignore the post. Both of those ways are not the proper way to do it 
To be honest, I enjoy negative comments and feedback, they always tend to put me back on track and teach me great lessons for the future. Everyone makes mistakes, that is why we all need a little negative feedback every now and then to make sure we don’t slack off and are always at the top of our game.
I know it can be hard to accept negative feedback and comments, but trust me, once you learn how to do that, blogging will become much funner! Hopefully these tips on effectively dealing with negative comments on your blog will help you out whenever the time comes.
1. Don’t Delete The Comment
The most obvious way to deal with negative comments is to delete them and forget about them. When you do that, all you are doing is admitting that the commenter was right and you were wrong. What happens if you get more negative comments? Will you just delete them and act as if everything is fine and dandy? Nobody is perfect, and by deleting the negative comments you are trying to act as if you are
2. It’s OK To Be Wrong Every Once In A While
Before getting all fussy and angry at the person who made the comment, make sure it wasn’t your fault all along. Did it ever occur to you that you were the one mistaken and not the commenter? It might have been something you did or said, whatever it is, make sure you are right before doing anything else.
3. Send The Commenter An Email, A Friendly One
Instead of attacking the commenter and making things even worse then the beginning, why not Email him asking if everything is all right and if you did anything to offend him. Make sure you are not appear aggressive in your Email and try your best to explain that whatever you did to offend him was not on purpose.
4. Write A Post Discussing How You Deal With Negative Comments
In some cases, writing a post discussing the methods you use to deal with negative comments on your blog can be really beneficial. It can help by reminding you some of the ways you can use to deal with the situation and help your readers by giving them tips for the future.
5. Write An Apology Post On Your Blog
If you want to make an apology extra special, a dedicated post on your blog apologizing to the commenter can really turn things around. Of course this does depend on the relation of the commenter and the situation, but I believe that an Email is enough in most cases.
6. Understand What The Commenter Is Trying To Say
Just because the comment is negative, that doesn’t mean it’s useless and should be ignored. Read the comment, I mean really read it and understand what the commenter was trying to say. He might have been giving you advice on what not to do, or he might have been disappointed about something you said in one of your articles. In my opinion, one negative comment is more valuable than 10 positive comments combined because it contains some of the best advice you can get. (Unless the comment was made by some sorry loser who has no life, more on that at in point 11.)
7. Don’t Ignore The Advice, Put It Into Action, Immediately
Negative comments hold true advice, things other people wouldn’t generally say so that they are not thought of as impolite. So when you get a negative comment that is actually a good piece advice, be sure to put that advice immediately into action.
8. Take A Break, Go For A Walk
People can’t function correctly when they’re mad, this is a known fact and not my opinion. After reading that negative comment, go outside, take a walk, then come back inside and decide what to do. If you were going to do the first thing that came to your mind before thinking about it, that probably wouldn’t be a very good idea. 
9. Ask Yourself, Did I Deserve It?
The comment you got might have been a result of something you recently did. For example, writing a review about a product for the sole purpose of using your affiliate link or maybe you lied to your readers about something. If you care about your readers returning to your blog, apologize to your them and assure them you won’t do it again
10. Observe The Situation From A Different Point Of View
Looking at the situation from a different point of view can be the most helpful tactic most of the times. Put yourself in the commenters shoes and think of it like this, what could I have possibly done that would make me mad? Even if it is something that wouldn’t have bothered you, to others, it might have been extremely offensive.
11. Find Out More About The Commenter
To be honest, sometimes negative comments are just pure rubbish and nothing else. It just might be some loser who has nothing better to do than comment on blogs better than his. To find out more, you could: a) Google his name, Email, website, or IP address b) see whether or not his comment contains value c) use common sense. In this case, do everything you can to make the person’s life a living hell! 
12. You Will NEVER Impress Everyone Every-Time
Just remember one thing, no matter how long you spend writing your post, you will never be able to impress everyone every-time. Sometimes, people just don’t like something for no reason whatsoever, period. But you could always make a poll asking your readers for their opinion on the article to improve it for next time.
All in all, it just takes a bit of sane thinking and patience to deal with negative comments on your blog. Go on, be negative and make my day! 
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